Technical Facility Management (TFM), often referred to as "hard FM," is the discipline responsible for operating and maintaining a property's physical infrastructure. It focuses on mechanical, electrical, and structural systems—such as HVAC and plumbing—to ensure buildings remain safe, compliant, and energy-efficient. TFM contrasts with "soft services" (like janitorial, landscaping, or catering) by dealing directly with the heavy machinery and hardware required to keep a facility operational.
